Accessibility Statement

Prolific Software is committed to providing a digital experience that is accessible and usable by as many people as reasonably possible, including people with disabilities.

We view accessibility as an ongoing part of designing, developing, and maintaining high-quality software.

Our Approach

We aim to incorporate accessibility into the design, development, testing, and maintenance of prolificsoftware.ca.

Our accessibility efforts may include consideration of:

• keyboard navigation;
• visible keyboard focus;
• semantic HTML;
• appropriate headings and document structure;
• accessible names and labels;
• text alternatives for meaningful images;
• colour contrast;
• readable typography;
• responsive layouts;
• form labels and validation feedback;
• reduced-motion preferences; and
• compatibility with commonly used assistive technologies.

Accessibility Standard

We aim to follow applicable accessibility requirements and use the Web Content Accessibility Guidelines (WCAG) as an important technical reference for the Website.

Our current target is WCAG 2.2 Level AA where reasonably applicable to the Website.

Accessibility is an ongoing process, and conformance can be affected by content changes, browser and assistive-technology differences, and third-party services.

Ongoing Improvement

We periodically review the Website and may use automated testing, manual testing, keyboard testing, responsive testing, and other quality-assurance methods to identify accessibility issues.

When we identify barriers, we aim to prioritize and address them as part of ongoing Website maintenance.

Third Party Content and Services

Some third-party content, services, or integrations may be outside our direct control.

Where practical, we seek services that support accessible experiences, but we cannot guarantee the accessibility of third-party websites or services.

Product Accessibility

This statement applies to the Prolific Software corporate Website.

CreditKO, MortgageIQ, FreelanceKit, and future Prolific Software products may have different interfaces, functionality, and accessibility requirements. As those products become publicly available, their accessibility practices may be documented separately where appropriate.

Accessibility Feedback

If you encounter an accessibility barrier while using the Website, we welcome your feedback.

Please include, where possible:

• the page or feature where you experienced the issue;
• a description of the barrier;
• the browser or device you were using; and
• any assistive technology involved, if you are comfortable providing that information.

Contact:

We will review accessibility feedback and make reasonable efforts to address identified barriers.

Alternative Access

If you are unable to access information on the Website because of an accessibility barrier, contact us and we will make reasonable efforts to provide the information in an accessible alternative format or through another appropriate method.